Industries - LinkW

Frequently Asked Questions

Get quick answers to our most common questions about services, ordering, delivery, and support. This section helps you understand how Linkw works and ensures a smooth experience.

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What are Linkw’s key advantages?

In 2025, our network reached a record high, processing nearly 24,000 FEUs and handling over 1.38 million cartons. To ensure absolute control over the entire supply chain, we’ve expanded far beyond warehouse walls. Backed by an in-house fleet of 50+ port trailers and 35 interstate trucks, we provide seamless port drayage, nationwide transportation, and last-mile delivery—guaranteeing premium, flexible service for our clients.

How is your customer support service time and response speed?

Our bilingual (English & Chinese) customer support is available 24/7. You can reach us via phone number, whatsapp and email. We respond within 12 hours to resolve your issues quickly and efficiently.

How do I place an order? Is the process complicated?

Orders can be placed via our Smart System. We provide a simple step-by-step process, and if you encounter any issues, our live support team is ready to guide you through it.

Which countries or regions do you support for delivery?

We offer full delivery coverage across the United States — no matter the city, we can deliver.

Industry Logistics

Frequently Asked Questions