Industries - LinkW

Frequently Asked Questions

Get quick answers to our most common questions about services, ordering, delivery, and support. This section helps you understand how Linkw works and ensures a smooth experience.

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What are Linkw’s key advantages?

From end-to-end service coverage to our in-house customs brokerage for fast clearance, and our self-owned trucking fleet (yards + tractors) for seamless port pickup — we optimize every step. Our dual-yard port operations and nationwide trucking (tractors + trailers) ensure fast, flexible delivery to commercial zones across the U.S.

How is your customer support service time and response speed?

Our bilingual (English & Chinese) customer support is available 24/7. You can reach us via WeCom (WeChat for business). We respond within 20 minutes to resolve your issues quickly and efficiently.

How do I place an order? Is the process complicated?

Orders can be placed via our KunYun Smart System. We provide a simple step-by-step process, and if you encounter any issues, our live support team is ready to guide you through it.

Which countries or regions do you support for delivery?

We offer full delivery coverage across the United States — no matter the city, we can deliver.

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Frequently Asked Questions